For frequently-asked questions, see below. For all other questions, please call our office manager Gina Pashby at 402.261.8313
For clients not utilizing insurance benefits or are using out-of-network benefits to see a clinician: You are entitled to receive a “Good Faith Estimate” of what the charges could be for psychotherapy services provided to you and your family. While it is not possible for a clinician to know, in advance, how many sessions may be necessary or appropriate, a Good Faith Estimate provides an estimate of the cost of services provided. Your total cost of services will depend on the number of therapy sessions you attend, your individual circumstances, and the type of services that are provided to you.
You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.
Insurance coverage is a contract between you and your insurance company, and we are not a part of that contract. It is your responsibility to contact your insurance company to check on your mental health coverage to see what costs there may be for you and to check and see if the clinician you are seeing is in network with your plan. We can go over your coverage with you at the time of your appointment to help you have a better understanding of what costs you might be responsible for; however, this is not a guarantee of coverage, and is not a guarantee that our clinicians will be in network with your plan.
To find out if your provider is in-network with your insurance plan you will need to contact your insurance company to find out. It is the client’s responsibility to find out if their provider is in the network or not.
Generally, it takes from 30 to 60 days to obtain payment from an insurance carrier.
If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.
Please contact our office manager, Gina Pashby at 402.261.8313 for any questions about your bill. She would be happy to assist you.